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Why the Playbook works for
FMCG Customer Success

Focus on the product's key difference so it
can be repeated

Highly Visual for fast understanding & better recall

Simplify support to 1-2 min measurable conversations

Case Study

Providing support to shop owners
Quickly and consistantly

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“..Its amazing to see
How the app is revolutionising
How we communicate with
Customers”

Sasha Sabharwal

Growth Hacker ICNOW

2000+ Customers Supported

Shop owners who
Have expertise and get
Great customer support
Stocked more
Products

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Sharing expertise and building strong customer connections
in less than 20 seconds using Pitch Pocket Cards

Outcomes

Outcome 1

Outcome 2

Outcome 3

See how the playbook could work for you

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Retail Staff
Training

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FMCG Customer Success

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Key Account Education

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