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Retailer Training Playbook
Retail staff are the
last line between
your customers
and a sale
They influence
purchase
decisions
You must ensure
they are confident
to talk about
your products
and never
lose a sale
Prevent
time wastage
and it
Creates great
customer
experience



Flash Cards you need for a starter Playbook
Focus Product
Card

What key fact will
make a customer buy?
Conversation
Starter Card

Help retailer staff communicate with customers
FAQ
Cards

Tackle common challenges confidently
retailer case study
Challenges Solved by Flash Cards

Prevent Lost sales because they are unable to help customers
Lost expertise due to high employee turnover
Training sessions overcomplicate customer benefits
Difficult to keep up with new product lines
Difficult to track productivity
Unsure of what to focus on
inconsistent approach to training
Rep abilities are variable

The playbook app houses
Your Flash cards

Easy to
Access
Easy to
share
Every store visit now becomes a measurable
Training event that leaves retail staff Confident
to help customers with your products
Adds Structure to
face-to-face interactions
Minimises Confusion & ambiguity around products
Converts retail staff into product advocates
Always on-hand and ready to go
paybook app
We’ve made it easy with templates
To help you quickly create flash Cards
Hero Product
Template

Product Comparison
Template

Guide
Template


All you need is
5 minutes
on our card
creation portal
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