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Retailer Training Playbook

Retail staff are the
last line between
your customers
and a sale

They influence
purchase
decisions

You must ensure
they are confident
to talk about
your products
and never
lose a sale

Prevent
time wastage
and it 
  Creates great
customer
experience

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Flash Cards you need for a starter Playbook

Focus Product
Card

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What key fact will
make a customer buy?

Conversation
Starter Card

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Help retailer staff communicate with customers

FAQ
Cards

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Tackle common challenges confidently

retailer case study

Challenges Solved by Flash Cards

Prevent Lost sales because they are unable to help customers

Lost expertise due to high employee turnover

Training sessions overcomplicate customer benefits

Difficult to keep up with new product lines

Difficult to track productivity

Unsure of what to focus on

inconsistent approach to training

Rep abilities are variable

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The playbook app houses
Your Flash cards

Easy to
Access

Easy to
share

Every store visit now becomes a measurable
Training event that leaves retail staff Confident
to help customers with your products

Adds Structure to
face-to-face interactions

Minimises Confusion & ambiguity around products

Converts retail staff into product advocates

Always on-hand and ready to go

paybook app

We’ve made it easy with templates
To help you quickly create flash Cards

Hero Product
Template

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Product Comparison
Template

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Guide
Template

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All you need is
5 minutes
on our card
creation portal 

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