Updated: Jan 16, 2019
Information Pitch Pocket collects from users and how it is used
The following describes the types of personal and other information we may collect about you, and how we use and maintain that information:
Before you can utilise certain services that we offer on the Service or otherwise, we may ask that you register with Pitch Pocket and provide us with your email address, a password, your name and other contact information. We request this information for identification purposes, to communicate with you regarding your account, and to facilitate the functioning of certain services.
If you correspond with us via email, we may gather the information that you submit in a file specific to you.
URL and IP address
Like many other websites, Pitch Pocket collects information about users' utilisation and navigation of our Service. This information helps us to design our Service to better suit our users' needs. For example, our Service will track the URL that you visited before you came to our Service, the URL to which you next go, and your Internet Protocol (IP) address. We use your IP address to help diagnose problems with our server and to administer our Service. Your IP address also is used to help identify you and to gather broad demographic information.
Pitch Pocket may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. This analytics data may enable Pitch Pocket to relate your use of our Service to personally identifying information that you previously submitted.
Log file information
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
Information Collected With Cookies
Commercial and marketing communications
We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices). For certain Service-related e-mails, the only way to opt-out is to terminate your account with Pitch Pocket.
To whom Pitch Pocket may disclose information about you that we collect
Pitch Pocket will not share, rent, sell or otherwise disclose any of the personally identifiable information that we collect about you, except when we have your permission or in any of the following situations:
We may disclose information that we collect about you to our third-party partners who perform services for Pitch Pocket in order to provide certain services or to complete or confirm a transaction that you conduct with us. The Third-Party Data Processors page describes the third party entities to which Pitch Pocket currently discloses information about you for these purposes.
We may disclose the results of aggregated data about you for marketing or promotional purposes. In these situations, we do not disclose to these entities any information that could be used to personally identify you.
Pitch Pocket may disclose information about you as part of a merger, acquisition or other sale or transfer of its assets or business. Pitch Pocket does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.
Moreover, we may be legally obligated to disclose information about you to the government or to third parties under certain circumstances, such as in connection with illegal activity on our Service or to respond to a subpoena, court order or other legal process. Pitch Pocket reserves the right to release information that we collect to law enforcement or other government officials, as we, in our sole and absolute discretion, deem necessary or appropriate.
Who has access to messages and contact information
However, please note that any messages transmitted via the Service may be accessible to certain third-party organisations, such as mobile networks and SMS gateway services, that may be used to transmit the messages. These organisations may have their own rules, policies, and security measures controlling who has access to messages transmitted through their services.
Authorised Pitch Pocket employees and contractors of Pitch Pocket have access to view some data associated with your User account, including profile settings, automated services, log messages, and summary statistics. In limited circumstances, authorised employees or contractors of Pitch Pocket may access other information associated with your User account, including contacts or messages.
Security measures employed by Pitch Pocket
Pitch Pocket takes steps to protect the user data we collect against unauthorised access.
All contact data and user data is secure and accessible through the Pitch Pocket service only via user accounts authenticated with a password, API key, or other secure credential. If someone attempts to log in with an invalid password multiple times for the same user account in a short time interval, the user account will automatically be locked for a short period of time in order to prevent automated guessing of user passwords.
However, you should keep in mind that this Service and our services are run on software, hardware and networks, any component of which may, from time to time, require maintenance or experience problems or breaches of security beyond our control.
Where information is stored and processed
Pitch Pocket currently stores and processes information collected through the Service on servers located in the European Union.
Pitch Pocket may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. In this case, Pitch Pocket ensures that data transfers comply with the European Union General Data Protection Regulation (GDPR) Chapter 5 ("Transfers of personal data to third countries or international organisations"), and the Republic of the Philippines Data Privacy Act and Implementing Rules and Regulations. The Third-Party Data Processors page describes the third parties to which Pitch Pocket transfers information and the reason for such processing.
How you can correct or update information that Pitch Pocket collects about you
You may correct or update information collected about you by contacting Pitch Pocket at firstname.lastname@example.org. We will use reasonable efforts to update our records. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting and agreement enforcement.
How long Pitch Pocket keeps your User Content
Following termination of your User account, Pitch Pocket may retain your User Content for a commercially reasonable time for backup, archival, or audit purposes. In no case shall this time be greater than six (6) months following deletion of the User Content or termination of the User account.
Policy on children users of Pitch Pocket
We do not knowingly collect or maintain personally identifiable information from persons under 16 years old, and no part of our Service is directed to persons under 16. IF YOU ARE UNDER 16 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OUR SERVICE AT ANY TIME OR IN ANY MANNER. If Pitch Pocket learns that personally identifiable information of persons less than 16 years old has been collected without verifiable parental consent, then Pitch Pocket will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under the age of 16 has obtained a Pitch Pocket account, then you may alert Pitch Pocket at the address below and request that we delete that child's personal information from our systems.
3 Gladstone Street
How to contact us
To contact Pitch Pocket's Data Protection Officer, email email@example.com.